Phone
Call Center
Contact us directly by calling our Call Center at (318) 687-8700 or toll free at (800) 828-6647. We will direct your call to the appropriate WESLA Employee that meets your needs.
Direct Numbers
Report a Lost or Stolen Card
WESLA FCU’s premium customer service is here to help keep your banking accounts safe, secure and accessible.
- To report a lost or stolen VISA Debit card call (800) 472-3272
- To report a blocked VISA Debit card call (833) 735-1894
- To report a lost or stolen VISA Platinum Credit Card call (855) 671-0080
- To report a VISA Debit dispute call (833) 358-0100
- To change your PIN call (800) 992-3808
Bill Pay
- For help with Bill Pay call (800) 877-8021
Department Emails
Departmental Emails are available and checked every 24 hours.
- Card Services Department: weslacardholders@wesla.org
- Questions or Concerns wesla@wesla.org
General Email
Use the Email form below to contact us for general questions or comments. This Email is unsecure; do not send confidential or sensitive information such as account numbers.